Reservation Agent

თარიღები: 16 აპრ - 15 მაის
მდებარეობა: თბილისი
დასაქმების ფორმა: სრული განაკვეთი
გამოცდილება: 1 - 2 წლამდე
ენები: ქართული ინგლისური რუსული
ელ. ფოსტა: H9417-HR@accor.com
ტურიზმი/სასტუმრო/რესტორანი/კვება:  მიმღები (Front Office)

ACCOR HOTELS is a French international group, with 50 years history background and representing more than 20 brands. We are far more than a worldwide leader. We are united by the same passion for welcoming people, and driven by the same promise: Feel Welcome. We make this promise in our 4,300 hotels across 100 different countries.

Member of the ACCOR HOTELS group, “Mercure Tbilisi Old Town”  is announcing vacancy for the position of Reservation Agent in the Front Office Department:

    

Main Duties & Responsibilities:

  • To make reservations in OPERA PMS.
  • To answer phone, fax and other questions, regarding reservation in the hotel.
  • To achieve and to maintain a complete product knowledge.
  • To know all payment and cancellation conditions.

 

Requirements:

  • Knowledge of Microsoft Word, Excel, Internet; Opera PMS, Fidelio;
  • English and Russian Languages are must.
  • At least 1 year experience in the position of receptionist or reservation agent;

 

Personal skills:

  • Responsible and well-organized
  • Ability to work both independently and in a team;
  • Customer Focus, Customer Service, Data Entry, Listening Skills;
  • Excellent Communication, Time Management  and  Problem Solving skills,
  • Strong sense of responsibility, punctuality; Ability to follow direction;

 

If you feel that your qualifications meet our requirements and want to develop within our company, please send Your CV (in Georgian/English with photo) to: H9417-HR@accor.com

Please indicate the position title in subject line, otherwise your CV will not be considered.

 

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