Hotel Receptionist

თარიღები: 27 მაის - 15 ივნ
მდებარეობა: თბილისი
დასაქმების ფორმა: სრული განაკვეთი
გამოცდილება: 2 - 3 წლამდე
ენები: ქართული რუსული
ელ. ფოსტა:
ადმინისტრაცია:  რეცეფციონისტი ტურიზმი/სასტუმრო/რესტორანი/კვება:  მიმღები (Front Office)

Costé Hotel is announcing an opening for the position of Hotel Receptionist.

Department: Front Office

Reports to: Hotel Receptionist


Position scope:

Deliver friendly and effective customer service, that creates a warm and welcoming atmosphere for all hotel guests. The key aim of this position is to provide high level of internal customer service.

Knowledge, skills and ability:

  • Work experience in related field is required.
  • Fluent Georgian, English and Russian is required, any additional languages considered as a plus.
  • Female Only
  • Excellent knowledge of MS Office applications.
  • Ability to work hard
  • Ability to work in teams.
  • Excellent communication skills.
  • Clean and positive appearance.
  • Strong sense of responsibility.
  • Attentive to details.


  • Deliver excellent customer service at all times
  • Assist in keeping Hotel reception area clean and tidy at all times
  • Maintain and display excellent knowledge of local area
  • Greet guests, visitors and clients as they enter the hotel.
  • Provide information on services.
  • Organize the check-in/check-out processes.
  • Deal with all enquiries in a professional and courteous manner whether in person, telephone and email.
  • Administer all reservations including invoicing, cancellations and no-shows, in line with hotel policy in a prompt and efficient manner
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, whilst maximising bedroom and other sales opportunities
  • Fulfill all reasonable requests from guests to ensure their comfort, satisfaction
  • Provide reports, as required, for housekeepers and management
  • Input towards Hotel marketing strategy and carry out marketing activity
  • Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and emergency services
  • Maintain a personal knowledge by completing in-house and external training material when provided. All training must be completed to a proficient standard
  • Attend, contribute and be involved with team meetings
  • Carry out instructions when given by management and head office.

General: Establish effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.

Please send your resume with a photo, cover letter and at least one reference to:

This job description is subject to change in accordance with business requirements and may be viewed and updated as necessary.

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