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Job Title: Marketing Operations Specialist
Location: Tbilisi, Georgia
Department: CRM B2C
Work Schedule: 9 hour working day, Monday-Friday (including 1-hour lunchbreak)
Consulting company HR SPACE is announcing vacancy of the Marketing Operations Specialist for the international partner company Clientsy LLC
Clientsy LLC is an outsourcing customer support company that provides companies with an exceptional customer experience through different channels. By understanding and committing to the business value of our clients, we not only enable them to operate with maximum efficiency but also help them to become more competitive.
We create teams that build strong relationships with customers and help businesses to attract new customers and strengthen the loyalty of existing ones. Success is possible through strong communication and deep eagerness to develop, learn and become better
Job Summary:
We are seeking a detail-oriented and process-driven Marketing Operations Specialist to join our team. Reporting to the Head of Marketing Operations, the ideal candidate will assist in executing campaigns, managing bonus setups, and establishing robust QA and testing processes for promotional mechanics and tools. This role requires excellent organizational skills, technical proficiency, and the ability to work collaboratively with various stakeholders.
Key Responsibilities:
Campaign Execution:
- Assist in planning, coordinating, and executing multi-channel marketing campaigns as directed by the Head of Marketing Operations.
- Ensure campaigns are delivered on time, within budget, and meet predefined objectives.
- Monitor campaign performance and provide support in making adjustments to optimize results.
Bonus Setup:
- Support the setup and management of bonus structures to ensure they align with marketing strategies and business goals.
- Collaborate with key stakeholders to design and implement effective bonus programs.
Quality Assurance (QA) Process:
- Assist in establishing and maintaining a QA process for marketing campaigns.
- Ensure campaigns meet quality standards and are free of errors before launch.
- Implement continuous improvement practices to enhance QA procedures.
Testing Process:
- Develop and implement a comprehensive testing process for campaigns, promotional mechanics, and tools.
- Conduct thorough testing to evaluate the effectiveness and efficiency of marketing initiatives.
- Analyze test results and provide actionable insights to improve future campaigns.
Collaboration with Stakeholders:
- Work closely with the Head of Marketing Operations, Martech Specialist, and Lobby Manager to ensure alignment and integration of marketing operations with overall business objectives.
- Foster strong cross-functional relationships to drive collaborative efforts and achieve common goals.
Qualifications:
Education:
- Bachelor’s degree in Marketing, Business Administration, or a related field.
Experience:
- Minimum of 1-3 years of experience in marketing operations, preferably within the online casino or iGaming industry.
- Proven track record of assisting in managing marketing operations and executing successful campaigns.
Technical Skills:
- Proficiency with marketing automation tools and CRM software .
- Experience with QA and testing methodologies in marketing.
Soft Skills:
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Detail-oriented and process-driven approach to ensure high efficiency.
- Ability to work independently and collaboratively in a fast-paced environment.
- Knowledge of iGaming industry.
In return you will get:
- Competitive salary;
- The office with cozy and friendly environment in the Tbilisi city center;
- Social package according to the Georgian Labor Code;
Friendly, ambitious and motivated team with a constant desire to grow and improve.
You can check out our website: https://clientsy.net/
If you think that you are the right one for us please click on the button "Send CV". Please make sure to upload English Resume Only Candidates with English CV will be reviewed!
Please note that only shortlisted candidates will be contacted.
Good Luck!
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