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ინგლისურენოვანი მომხმარებელთა მომსახურების წარმომადგენელი / ფრილანსერი
თბილისი
- სრული განაკვეთი
- გამოცდილება აუცილებელია , გამოცდილება 0-დან 1 წლამდე
- ინგლისური
ვაკანსიაზე გამოხმაურება
ელ. ფოსტა: csjobs@paintyourlife.com
Paint Your Life is looking for an English Speaking Customer Service Representative to join our team.
About the company:
Paint Your Life is a global e-Commerce consumer startup and industry leader operating mainly in North America. The company has been operating since 2006.
Our technological e-commerce platform allows our customers to enjoy the order process of a unique hand-painted portrait designed and created especially for them from photos they upload. All the technical details, communications, approvals, and proofing are fine-tuned to perfection to ensure the customer will love the final result.
With over 11, 000 five-star ratings on Trustpilot, Paint Your Life has become the absolute leading hand-painted portrait service in the world. Our services help customers cherish their most emotional memories and even allow them to dream up a memory they wish they had and bring it to life with our multiple photos Compilation Service.
Position - English Speaking Customer Service representative
Working days: Monday – Friday
Working hours: 18:00-03:00 GE time.
The job is remote and will last until January.
Salary Range: $800
Job requirements:
- Working experience minimum 6 month .
- Fluent in the English language - Excellent Verbal and writing skills are a must
- Personal Communication skills
- Experience in customer service is an advantage
- Basic knowledge of MS Office
Job description:
- Responsible of answering incoming calls of Customers
- Responsible to do outgoing calls to follow up on the existing customers/orders
- Responsible of answering incoming E-mails of Customer
- Maintaining Customer account records in the system
- Identify and assess customer`s needs to achieve satisfaction
- Provide accurate and valid information by using the tools given on professional training
- Clarifying and resolving customer`s complaints
- Providing appropriate solutions within the time limits
- Selecting and explaining the best solution for customer
- Following up to ensure resolution
- Complete tasks given by the team leader
Personal Skills required:
- Positive
- Open-minded and Flexible
- Quick Learner
- Ability to work under pressure and stay focused
- Time management skills
- Patient
- Ability to multitask and stay organized
- Hardworking
Important notice:
If you feel you meet with vacancy requirements, please send your CV to: csjobs@paintyourlife.com
and indicate the position you are applying for in the subject line. Only short-listed candidates will be contacted.
We apologize for not being able to contact each rejected applicant personally.
Good Luck!
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