G Solutions is looking for Visa and Immigration Officer Today!

G Solutions Group d.o.o, in partnership with our business partner, is committed to providing employees with equal opportunities for career advancement. Our goal is to maintain a culture where everyone's beliefs and opinions are valued and respected. We believe that by fostering this environment, we enable employees to showcase their full potential and range of abilities, which in return promotes transparency and mutual respect. Diversity and inclusion are part of our DNA!

Our partner is the largest and most experienced global expert in foreign affairs and technology for diplomatic missions and governments worldwide. The primary goal of this role is to facilitate the visa application process and manage operations at our center.

Working Hours: 8 AM to 4 PM or 9 AM to 5 PM, Monday to Friday.

Contract Type: One year (probation period 6 months) with the potential for extension.

Location: Office

Key Responsibilities:

• Processing visa applications and data entry in accordance with standard operating procedures
• Collecting and verifying documents and passports at the visa application center
• Coordinating the handover of passports between the government, couriers, and applicants
• Managing postal applications
• Managing customer inquiries in person, via email, and over the phone
• Successfully resolving customer complaints
• Collecting fees and handling cash
• Preparing reports for daily transactions

We Expect From You:

• Fluent knowledge of English and local language
• Advanced use of MS Office.
• Patience and enjoyment in working with diverse clients
• Professional communication with applicants
• Initiative for continuous improvement of business performance
• Excellent organizational and time management skills
• Proactivity and self-motivation