Human Resource Recruitment Agency is seeking to recruit suitable individual for the position of Operation Control Center Specialist, Armenian speaker.

Hired person will be assigned to Glovoapp Georgia LLC. This is a temporary position with a contract duration of 5 months.

Main Duties and Responsibilities:

• Manage all ongoing orders;
• Assist customers, couriers and partners in real time in order to ensure high quality operations;
• Executing live slot management and other operations related tasks
• Take ownership of the case
• Other tasks as instructed by manager

Education & Professional Experience:

• Higher education
• Experience in Customer service field and working with data base will be considered as advantage
• Good PC skills are a must

Other Requirements:

• Fluency in Georgian
• Fluency in Armenian
• Good knowledge of Russian and English (or fluent in one of these languages)
• Problem solver and proactive
• High sense of responsibility
• Easy-going with Tech product and capacity to understand our value proposition
• Ability to face difficult situations and keep focus in stressful environment
• Ability to focus on various tasks at the same time
• Flexible, as we are working in shifts (including night shifts)

How to Apply / Additional Information

If you feel you have the required skills and experience to fulfill this role please send your CV to the following e-mail address: project3@hr.ge

Only Short Listed candidates will be contacted.