Job Title: Customer Service Manager - Self Storage Facility
StoreSafe (storesafe.ge) is a European-run self-storage start-up company providing self storage solutions to residential & commercial customers in Tbilisi. The facility is the first of its kind in Georgia. We are looking for a trilingual (Georgian/English/Russian) Customer Service Manager for the Self Storage Facility. This is an exciting opportunity for a success-driven, ambitious & self-motivated (proactive) individual.

Location: Vashlijvari, Tbilisi
Schedule: 40 hours/week flexible
Salary: 2500-3500Gel/mth Net, depending on performance.

About The Position & Key Duties:

• Lead a team in managing the facility & the customer service experience.
• Respond to all customer engagement.
• Train & lead a team of sales associates.
• Play an essential role in creating a friendly and welcoming environment for customers.
• Ideal for someone who thrives in an independent working environment.
• The role involves playing a pivotal part in the fast and successful growth of the company. It is envisaged that, as the company grows, the role will develop into a more senior position.
• Research & Communication: You will assist the company directors in business development and working with local partners to complete business objectives to a high standard.
• Translation: Written and verbal assistance with translating company documents, marketing materials, and client communication in Georgian, English & Russian.

We expect you to:

• Have demonstrated experience in providing exceptional customer service.
• Have a strong commitment to customer care. You take pride in creating and maintaining happy & loyal customers.
• Exceed customer expectations, and provide a personalized storage experience.
• Be proficient in basic computer software and applications.
• Be trilingual (Georgian/English/Russian).
• Have proven analytical and problem-solving abilities.
• Have strong attention to detail and ability to multi-task.
• Have an energetic, bubbly and optimistic outlook, and derive satisfaction from customer interaction.
• Share the company’s core values (customer-first mentality, transparency, attention to detail).

If you want to become a member of our team, please send:

• Resume/CV (in English)
• Motivation letter (in English)

Apply (in English) to the following address: info@storesafe.ge
Please indicate the job title "Self Storage Facility Customer Service Manager" in the subject field. Applicants who send their resume in Georgian will not be considered!