16 დეკ - 15 იან
ინგლისურენოვანი მომხმარებელთა მხარდაჭერის გადახდების სპეციალისტი
თბილისი, საბურთალო
  • სრული განაკვეთი
  • 1400 - 2800 + ბონუსი
  • ბაკალავრი
  • განიხილება კანდიდატი ნებისმიერი გამოცდილებით
  • ინგლისური
MLsoft is currently announcing a vacancy for a Customer Payment Specialist.
Role: The role involves handling customer inquiries and resolving issues related to payment transactions, ensuring timely and satisfactory resolutions, managing billing inquiries, and collaborating with teams to enhance payment procedures and customer experience.

Responsibilities:
  • Managing customer deposits and withdrawals on the operating platform;
  • Regularly monitoring balances and recharge success rates and Withdraw pending report;
  • Daily income accounting statistics, compiling relevant statements, and assisting with the company's financial reconciliation;
  • Facilitating work handovers, maintaining logs, promptly providing feedback on information statistics, and conducting analysis and reporting;
  • Collaborating with other departments to report and solve complex payment problems;

Requirements:
  • Fluent in spoken and written English;
  • Proficiency in the use of computer office software;
  • Ability to work under pressure and possess strong communication and comprehension skills, along with a high sense of responsibility;
  • Demonstrated adaptability, with the capability to remain calm and solve problems effectively during emergencies;
  • Ability to work flexible hours, including morning, afternoon, and night shifts on a rotational basis;
  • Strong problem-solving skills and the ability to handle challenging situations with a positive attitude.

Additional Information:
  • Salary Range: 1400 GEL - 2800 GEL (Including KPI Bonuses);
  • Working mode: on-site - from the office;
  • Working Time: 8-hour shifts (morning, afternoon, and night), 5 days working, 2 days off;
  • Morning shift: 07:00 - 15:00;
  • Afternoon shift: 15:00 - 23:00;
  • Night shift: 23:00 - 07:00
  • Shifts are changed on a monthly basis

Please apply to this job online using following link:https://mlsoft.peopleforce.io/careers/v/97249-customer-payment-specialist?source_id=26728


Interested? We'd like to hear from you - please submit your CV in English.
Please note that only selected candidates will be contacted.
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ონლაინ მხარდაჭერის ოპერატორი
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