12 დეკ - 10 იან
სტანდარტი
მიღება-განთავსების სუპერვაიზერი
თბილისი
- სრული განაკვეთი
- გამოცდილება აუცილებელია
- ინგლისური
ვაკანსიაზე გამოხმაურება
ელ. ფოსტა: jobs@telegraphhotel.com
About Company
As the first hotel in the region to become a member of The Leading Hotels of the World, the Telegraph Hotel sets a new standard in hospitality with unparalleled experiences in world-class accommodations, exquisite dining, and impeccable services. Our 239 luxurious rooms offer stunning city views, complemented by culinary delights across seven diverse restaurants, a jazz club, state-of-the-art conference facilities, and sustainable, eco-friendly practices—all crafted to provide an exceptional guest experience.
The Telegraph building has always been more than just a communication hub, it was a beacon of innovation, where the city’s news and stories unfolded, quickening the pulse of Tbilisi. Today, the hotel emerges as a new center of gravity for the city, capturing its soul and offering a unique brand experience to both locals and international travelers.
We invite passionate individuals to join our team and be part of creating unforgettable memories for our guests.
Job Advertisement: Front Office Supervisor
Are you a highly motivated and experienced hospitality professional with a passion for leadership and guest satisfaction? We're seeking a dynamic Front Office Supervisor to join our iconic hotel.
Duties & Responsibilities
- Oversee all aspects of front desk operations, including guest check-in/out, reservations, and guest services.
- Supervise and train front desk staff, ensuring consistent and high-quality service delivery.
- Manage daily shift operations, including staff scheduling, cash handling, and report generation.
- Resolve guest complaints and issues promptly and effectively, ensuring guest satisfaction.
- Monitor and analyze front desk performance, identify areas for improvement, and implement necessary changes.
- Assist with the development and implementation of front desk policies and procedures.
- Maintain a high level of guest service standards and ensure a positive and welcoming atmosphere for all guests.
- Assist in the recruitment and selection of front desk staff.
What We Offer
- A rewarding salary package and benefits (insurance, group discounts, meal, uniforms and dry cleaning).
- Opportunities for professional development and advancement.
- A stimulating workplace with a focus on creativity and innovation.
Qualifications and Experience
- Proven experience as a Front Office Supervisor or in a similar supervisory role within a hotel environment.
- Strong leadership, organizational, and time management skills.
- Excellent communication and interpersonal skills.
- In-depth knowledge of hotel operations, including reservations, guest services, and front desk procedures.
- Proficient in computer skills, including property management systems.
- Knowledge of English Language.
You Are
- A friendly and approachable individual with a positive attitude.
- A team player with a strong work ethic.
- A problem-solver with a can-do attitude.
- Committed to providing exceptional guest service.
How to Apply
If you believe you possess the skills and passion to excel in this role, please submit your CV to e-mail: jobs@telegraphhotel.com
Workplace
Tbilisi, Shota Rustaveli Ave. 31/13
Application Deadline
December 25th, 2024
Be informed that Silk Road Business Center LLC processes the personal data of the candidate for the purpose of conducting the procedures necessary for employment and determining the candidate's suitability for the vacancy, in accordance with the requirements of the Law of Georgia "On Personal Data Protection". Personal data about the candidate may also be processed for the purpose of determining the candidate's suitability for a future vacancy. Personal data about the candidate is stored for a period of no more than 1 (one) year.
Please note that by submitting personal data for the specified vacancy, you confirm that you have read this notice and agree that Silk Road Business Center LLC may collect, process and store the personal data submitted for the purpose of conducting the procedures necessary for employment and determining the candidate's suitability, including for a future vacancy.
If you do not want further processing of the data, want to change or delete the data, please contact us.
სასტუმრო/რესტორანი/კვება
მიმღები (Front Office)
ნახვები 84
უნიკალური ნახვები 80